Too often you hear about people dissatisfied with the services they received from their real estate agent; usually complaining about feeling in the dark, not really knowing what is happening with the sale of their home, about the lack of trust or believing their agent does not care.
A successful relationship between the agent and the client is usually attributable to the presence of trust and a trained agent who possesses the skills required to achieve a successful outcome.
Changing the industry seemed to be an impossible task. We realised that introducing a new 'breed' of agents who are carefully selected, trained from the start under proven structured courses and monitored continually is the key to having professional agents. And so we started Wiseberry. Our homely concepts of honesty, integrity and accountability are not new, just simply too often forgotten!
What You Can Expect From A Wiseberry Agent
Our agents are carefully selected and trained before they commence their real estate career. The recruitment and training processes at wiseberry are the most rigorous in the industry.
Honesty and Integrity. At Wiseberry this is the foundation we search for in our people. We seek to be transparent with our clients, and we need people who tell you what you need, rather than want, to hear.
Trustworthy, being reliable and worthy of your confidence. Trust is an indispensable part of a successful relationship.
People person. We want our agents to care, treating the sale of your home as if it was their parents, taking the time to evaluate your needs.
Accountable. We hand pick people who understand the responsibility that comes with the selling of your home. Wiseberry encourages you to discuss with us any concerns you may have with our agents so that we can continue to meet your needs and the high standards we set for ourselves.
Ongoing training
After going through a selection procedure, our agents attend an intensive training course and sit examinations.
The processes are conducted, managed and controlled by Wiseberry head office to ensure the consistency and the quality of the services delivered.
We take a lot of care with the formation period and ongoing career development of our agents, just as we expect them to in turn take a lot of care with the handling of your property.
We see our agents as being part of our large family and we expect them to treat their clients as if they were part of their family.
